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Rear Trunk Shock Replacements Gone Bad

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    Hello all,

    I have a 2013 Scion TC that has had the rear trunk shocks go bad, which has made it very difficult to lift and use the trunk space. With that being said I am in a current situation with an auto shop who had replaced the trunk shocks with a brand called, Stabilus Lift-O-Mat. They told me that these shocks are straight from the dealership and that they are classified as "heavy duty" shocks. However, I have to lift my trunk to the highest point possible for those shocks to hold the trunk open, which, doesn't seem right. Another thing I was told is that the dealership has two sets of shocks that are classified as "stock" and "heavy duty", which the stock one costs 3x the price of the heavy duty ones (also doesn't sound right).

    With that being said, can anyone confirm that this is correct? And if not what would be a good replacement brand that will solve this issue?

    I appreciate any advice/info in advance, thanks!
    • Edited 1 times, last by sciontc_mich on .
    jdubthegreat wrote:
    Hello all,

    I have a 2013 Scion TC that has had the rear trunk shocks go bad, which has made it very difficult to lift and use the trunk space. With that being said I am in a current situation with an auto shop who had replaced the trunk shocks with a brand called, Stabilus Lift-O-Mat. They told me that these shocks are straight from the dealership and that they are classified as "heavy duty" shocks. However, I have to lift my trunk to the highest point possible for those shocks to hold the trunk open, which, doesn't seem right. Another thing I was told is that the dealership has two sets of shocks that are classified as "stock" and "heavy duty", which the stock one costs 3x the price of the heavy duty ones (also doesn't sound right).

    With that being said, can anyone confirm that this is correct? And if not what would be a good replacement brand that will solve this issue?

    I appreciate any advice/info in advance, thanks!



    for one.. I see you're new here, welcome to cstc, but I have to ask, I wonder if you will respond to this posting, since we have a lot of people who join, ask, then never answer their own posts..

    onto your question, you went to an independent shop who claims they went to the dealer. I've seen those lies before. There is an aftermarket brand (get at any auto parts store) called Stabilus it's made by SACHS, which does make the Toyota brand lift supports. That brand makes the 1st gen tC (that I have, read the part numbers myself) There are two sets of lift supports, one is from TRD (toyota racing) which is for anyone who installs the trunk wing (more weight). The other is the factory which is about 3x the price. Which I do not think it's worth the price. Many who have installed the cheaper TRD lift supports without having the wing have commented how fast they lift the hatch!

    But.. That shop probably bought the aftermarket lift support that was not designed for your hatch, claims they bought it at the dealer, since it's the same manufacturer. I laugh at how stupid that is.. Just because it's the same manufacturer doesn't mean it's pushing out the same pressure/force! I bet that shop installed the wrong Stabilus aftermarket supports! When do these shops get a brain?! So many stupid things they do.

    Best thing.. get the correct Stabilus part number from oreilly, advance auto, and compare it to the one installed on yours.. I bet you'll find it's not the correct number. You could argue with the shop but I can bet you $$$ they won't do a thing and say it's fine. but you could try and complain.. Stabilus in the aftermarket is a decent product, but they don't last as long as the TRD or Toyota ones. But they DO lift the hatch fully and quickly.

    EDIT: I find it odd that your 13 lift supports were already failing. I have a 13 year old tC 1st gen, and the stock units are just getting lazy now.
    sciontc_mich wrote:
    for one.. I see you're new here, welcome to cstc, but I have to ask, I wonder if you will respond to this posting, since we have a lot of people who join, ask, then never answer their own posts..

    onto your question, you went to an independent shop who claims they went to the dealer. I've seen those lies before. There is an aftermarket brand (get at any auto parts store) called Stabilus it's made by SACHS, which does make the Toyota brand lift supports. That brand makes the 1st gen tC (that I have, read the part numbers myself) There are two sets of lift supports, one is from TRD (toyota racing) which is for anyone who installs the trunk wing (more weight). The other is the factory which is about 3x the price. Which I do not think it's worth the price. Many who have installed the cheaper TRD lift supports without having the wing have commented how fast they lift the hatch!

    But.. That shop probably bought the aftermarket lift support that was not designed for your hatch, claims they bought it at the dealer, since it's the same manufacturer. I laugh at how stupid that is.. Just because it's the same manufacturer doesn't mean it's pushing out the same pressure/force! I bet that shop installed the wrong Stabilus aftermarket supports! When do these shops get a brain?! So many stupid things they do.

    Best thing.. get the correct Stabilus part number from oreilly, advance auto, and compare it to the one installed on yours.. I bet you'll find it's not the correct number. You could argue with the shop but I can bet you $$$ they won't do a thing and say it's fine. but you could try and complain.. Stabilus in the aftermarket is a decent product, but they don't last as long as the TRD or Toyota ones. But they DO lift the hatch fully and quickly.

    EDIT: I find it odd that your 13 lift supports were already failing. I have a 13 year old tC 1st gen, and the stock units are just getting lazy now.



    First off thank you for the quick reply! Yes, I am new here and thank you for the welcome.

    The car was bought used at 18k miles but yeah they completely went out and as I'm sure you may know that trunk can be heavy. I figured they were just blowing smoke with what they said but glad to hear that the stock is actually 3x the cost.

    The only problem with matching the part number to the ones installed is they don't have an actual number. They just say Stabilus Lift-O-Mat and a bunch of Asian characters. But if these shocks happen to actually be the TRD lift supports then they don't work properly because the trunk literally has to be lifted to full extension and held for a second before it builds up enough pressure to actually hold the trunk. Which seems ridiculous to me to have to worry about it falling on me when using the trunk space.

    Are the TDR lift supports considered "heavy duty"?

    Thanks,
    Jdubthegreat
    I do want to add that this Scion TC does have a wing attached, however, I can't imagine that adding that much weight that it can't lift itself with two "heavy duty" shocks.
    jdubthegreat wrote:
    First off thank you for the quick reply! Yes, I am new here and thank you for the welcome.

    The car was bought used at 18k miles but yeah they completely went out and as I'm sure you may know that trunk can be heavy. I figured they were just blowing smoke with what they said but glad to hear that the stock is actually 3x the cost.

    The only problem with matching the part number to the ones installed is they don't have an actual number. They just say Stabilus Lift-O-Mat and a bunch of Asian characters. But if these shocks happen to actually be the TRD lift supports then they don't work properly because the trunk literally has to be lifted to full extension and held for a second before it builds up enough pressure to actually hold the trunk. Which seems ridiculous to me to have to worry about it falling on me when using the trunk space.

    Are the TDR lift supports considered "heavy duty"?

    Thanks,
    Jdubthegreat


    No the TRD supports are very "heavy duty". I haven't installed mine yet, but from those who have installed the TRD ones, the hatch goes up very quickly compared to the stock/factory lifts. Some have said it goes up too fast, lol..

    Thanks for seeing if you can find a part number on the supports, I'm thinking they're aftermarket Stabilus and they're not matched to lift your hatch. That's why you're having to help it up to stay in place. When you buy lift supports there are ones that are the correct length but that doesn't mean they have the force to lift your car's hatch. None of this helps you right now.. I just checked TRD they DO NOT make any lift supports for the 2nd gen tC! So right there that shop is lying to you. I know they made them for the 1st gen tC. You're only way is to get the correct lift supports.. I'll go get the number..

    Ok.. I went to look and the problem is what I was describing. They are UNIVERSAL fit lift supports that match the length but that doesn't mean they have the force to lift the hatch! That's probably what is happening here.

    I did find the correct part number from rockauto. Brand is StrongArm part 6759.

    https://www.rockauto.com/...16,body,lift+support,1404


    And hey no problem for the welcome, yes it has been slow around here, but we're dealing with a dead car brand, Scion closed down in either 15 or 16. This site will (soon) have other Toyota brands as part of the forum. Makes sense to do that. More changes are coming to this site.
    sciontc_mich wrote:
    No the TRD supports are very "heavy duty". I haven't installed mine yet, but from those who have installed the TRD ones, the hatch goes up very quickly compared to the stock/factory lifts. Some have said it goes up too fast, lol..

    Thanks for seeing if you can find a part number on the supports, I'm thinking they're aftermarket Stabilus and they're not matched to lift your hatch. That's why you're having to help it up to stay in place. When you buy lift supports there are ones that are the correct length but that doesn't mean they have the force to lift your car's hatch. None of this helps you right now.. I just checked TRD they DO NOT make any lift supports for the 2nd gen tC! So right there that shop is lying to you. I know they made them for the 1st gen tC. You're only way is to get the correct lift supports.. I'll go get the number..

    Ok.. I went to look and the problem is what I was describing. They are UNIVERSAL fit lift supports that match the length but that doesn't mean they have the force to lift the hatch! That's probably what is happening here.

    I did find the correct part number from rockauto. Brand is StrongArm part 6759.

    https://www.rockauto.com/...16,body,lift+support,1404


    And hey no problem for the welcome, yes it has been slow around here, but we're dealing with a dead car brand, Scion closed down in either 15 or 16. This site will (soon) have other Toyota brands as part of the forum. Makes sense to do that. More changes are coming to this site.


    On the second inspection, the part does have a number:
    [IMG]http://i65.tinypic.com/dw6lq0.jpg[/IMG]

    I'll give the auto part store a call tomorrow to see what numbers I should have compared to what I currently have. Appreciate you looking that up for me, definitely going to have to change these current ones.

    Also, how do you know if your Scion tC is 1st or 2nd gen? Didn't realize they stopped making Scion, thought Toyota was going to keep them.
    Just realized I attached the wrong photo...

    jdubthegreat wrote:
    I'll give the auto part store a call tomorrow to see what numbers I should have compared to what I currently have. Appreciate you looking that up for me, definitely going to have to change these current ones.

    Also, how do you know if your Scion tC is 1st or 2nd gen? Didn't realize they stopped making Scion, thought Toyota was going to keep them.



    Definitely the auto parts store should be able to give you more part numbers to compare to what you have installed already. You're welcome, glad I was able to see that there is only one available that is a direct fit for your tC2 (short for tC 2nd gen). The first gen (tC1) was from 05-10, and the second gen (tC2) was from 11-16.

    Looks like Toyota gave up on the "youth experiment" is what they really started with. I have talked to Toyota dealers who have communicated with Toyota directly. They are not discontinuing any of the major parts for the scion. Most of our parts are shared with other vehicles. They did say the accessories or performance upgrades would probably be the first to be discontinued. But TRD never made any lift supports for the tC2. That's when it was evident that the shop you went to lied. Since TRD never made one for the tC2.

    Hope that strongarm one I found at rockauto would be a good part for ya.. keep us posted.
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