- Guest Menu
-
- » Home
- » Login
- » Register
- » Forums
- » Scion tC Rides
- Scion News
-
-
- on Nov 15, 2008
-
- on Jul 26, 2008
-
- on Jun 17, 2008
-
- on Jun 11, 2008
-
- on Jun 08, 2008
-
- Scion Generation
-
- Scion tC Parts
- Aftermarket Scion tC speed shop carries Scion tC exhaust, Scion tC intakes and more Scion tC parts at ScionGeneration.com
- Club Scion tC Decals
- New Feature: Geo!
- You can now find other users by location! CLICK THIS LINK for details!
- Viewing Thread
-
Home
> Visual / Audio Mods
> Wheels & Tires
> WHEELSNEXT.COM SUCKS!!!!!!!!!!!!!!!!!!!
WHEELSNEXT.COM SUCKS!!!!!!!!!!!!!!!!!!!
Pages: 1 2 >>
Related threads: ( Click here to view ) Thread Topic Replies Views Author Last Poster life sucks 19 250 XFMTC O5_TRD_tC @ Nov 01, 2008 Scionlife Sucks!!! 56 771 epidemic Orin @ Oct 04, 2008
Pages: 1 2 >>tC_vixen
Im so pissed off right now, my hands are shaking.
I ordered my wheels monday morning. Its now wednesday afternoon.
Decided to call them AGAIN today to check the status of my order since they dont answer my emails, and all the previous times I've called the rep never comes on the phone and I end up hanging up.
So I finally get a hold of someone, and he tells me my wheels are on backorder. Their website DOESNT say the rims are backordered, why the f*ck would u let someone order something you know u dont f*ckin have without warning them???
Then he tells me, oh no wait, we wont have those wheels anymore. I'm like WTF?????????? SO when the f*ck were u planning on calling me and letting me know this? Its 3 days later and I'm the one having to find this sh*t out for myself?
What kind of BS business is this.
I literally have steam coming off the top of my head.
CLICK TO DONATE & HELP MAKE THIS WONDERFUL SITE OF OURS BETTER! [#] Jul 16, 2008 02:49pm O5_TRD_tC
- Vehicle Designer
yeah, the same thing happened to me with edgeracing.com
but they were kind enough to give me a call.
so r u going to tell us which rims you ordered now?
The 4 LED_Headz:
Ed (etli), Trung (SquallLHeart), Alan (O5_TRD_tC), and Paul (Dakine)
[#] Jul 16, 2008 02:57pm rainbowflag
- Chief Mechanic
Aww that sucks big time. Hopefully you get your money back with no problems.
I guess you can show us pix now...
[#] Jul 16, 2008 02:58pm tC_vixen
They didnt even bother to call and let me know.. F*cking bitches.
I'm SO MAD.
I'm not showing you guys because I still want them. After 3 months of looking I finally found the ones I want, but I guess I'm full of bad luck or something.
CLICK TO DONATE & HELP MAKE THIS WONDERFUL SITE OF OURS BETTER! [#] Jul 16, 2008 03:00pm O5_TRD_tC
- Vehicle Designer
aww u suck lol jking
The 4 LED_Headz:
Ed (etli), Trung (SquallLHeart), Alan (O5_TRD_tC), and Paul (Dakine)
[#] Jul 16, 2008 03:02pm armygirl718
- Godlike Advisor
wow that totally sucks! i say we find out where they are located and flip out at them in person!
http://www.itsmyscion.com/armygirl718
http://www.myspace.com/navsegdamaskva[#] Jul 16, 2008 03:04pm VIP_tC08
- Godlike Advisor
Well you might find this interesting about them:
http://www.scionlife.com/...0766__start_0__index.html
http://www.team-integra.n...82&PagePosition=1#top
http://www.dtmpower.net/f...wheelsnext-com-worst.html
'08 // Flint Mica // tC[#] Jul 16, 2008 03:07pm da_grouch
- Master Mechanic
yes wheelsnext.com does blow gurl!!!! i ordered sum flat bronze rims back in feb that werent on backorder either. well 2 days later like u i call and find out that they were going to b held up for about a month! i was like u, said the exact same thing, they offered me the evo 5 i got now for the mis comunication. said it would take 3 to 5 days to get them at my door. 4 days later i still havent received them nor a tracking # so im pissed and called these fools up!
after bout 1hr of waitin on hold they tell me that they are waitin for enkei to ship them the rims! i told them thats bs u told me u had them in stock at ur fl branch. they guys says opps our mistake! im like u got to b jokin me? he then states i promise u ur rims will b in by next monday(called on a tuesday). tuesday rolls around and bam no rims, they came on a thursday got held up with fedx.
i knoe exactly what ur goin thro and it sux really bad! im very sorry that this happened to u aswell, hope things get better for ya and u get rims u want when ur suppose to!!!
[#] Jul 16, 2008 03:08pm xcessivenoize
- Vehicle Designer
where these the rims? the have a huge lip
and this is why i try not to order things online they always give you the run-around and dick ya around
[#] Jul 16, 2008 03:10pm tC_vixen
I'm emailing them all of these testimonies, so they can see how shitty they really are.
CLICK TO DONATE & HELP MAKE THIS WONDERFUL SITE OF OURS BETTER! [#] Jul 16, 2008 03:19pm da_grouch
- Master Mechanic
go for it gurl! they ARE a shitty company and everyone one should know including them!!!
[#] Jul 16, 2008 03:24pm brianc500
- Master Mechanic
They're proly so broke that when someone orders rims they have to take your money and go find someone who has the rims and purchase them and then try and ship them to you. But like you they couldn't find any and hoped you'd forget you paid them a sh-load of money..... Geez you got me steamed now ....those F**kers.
"Losing is often a temporary condition, giving up makes it permanent."
[#] Jul 16, 2008 03:32pm tC_vixen
your're right, thats probably how they run their bootleggged business. brian you have NO idea the anger I'm feeling right now. and I cant find these wheels on any site.
CLICK TO DONATE & HELP MAKE THIS WONDERFUL SITE OF OURS BETTER! [#] Jul 16, 2008 03:33pm digomania
- Detailer
i ordered from them a few years back and they are slow with responses. Sure the prices are great but in the long run the pain and anxiety you get from waiting on them is not worth it.
http://www.myspace.com/digomania[#] Jul 16, 2008 03:34pm SiLeNcE
- Tire Changer
- tC_vixen wrote:
- I'm emailing them all of these testimonies, so they can see how shitty they really are.
if it helps i ordered my rims from "www.DiscounttireDirect.com" for my toyota. and they gave me a $50 discount with good service and free shippin at 5 days. and they send me a reciept thru email.
[#] Jul 16, 2008 03:36pm xLOx89x
- Vehicle Designer
see if the rims u wanted are on victoriatire.com.
thats where i ordered mine from and its an awesome site.
[#] Jul 16, 2008 03:44pm VIP_tC08
- Godlike Advisor
- SiLeNcE wrote:
- tC_vixen wrote:
- I'm emailing them all of these testimonies, so they can see how shitty they really are.
if it helps i ordered my rims from "www.DiscounttireDirect.com" for my toyota. and they gave me a $50 discount with good service and free shippin at 5 days. and they send me a reciept thru email.
Discounttiredirect is da bomb, i have heard that if you don't see a wheel you can contact them personally, and they might be able to locate them for you
'08 // Flint Mica // tC[#] Jul 16, 2008 03:48pm Dispatcher138
- Master Mechanic
When I called to order my rims from a different company, They told me they didnt sell those anymore and offered to cut a deal on other rims. So I took that offer. Sucks what happens but backordering does happen.
-Garrett H.
www.teamscionrg.com[#] Jul 16, 2008 03:50pm xLOx89x
- Vehicle Designer
- Dispatcher138 wrote:
- When I called to order my rims from a different company, They told me they didnt sell those anymore and offered to cut a deal on other rims. So I took that offer. Sucks what happens but backordering does happen.
same thing happened to me. i got a 15% discount.
[#] Jul 16, 2008 03:51pm tC_vixen
This was emailed to them from me:
Just wanted to give you guys the heads up since you are running a "business" . There are numerous testimonies of the customers who attempted to buy wheels from your website. They arent too fond of the way you run your business or you're customer service. These are only 7 of the many I've received. From my personal experience with you guys, you should make people aware of ANY backordered product AND make sure your reps know what they are talking about. Face it, without customers, there would be no business. I'm not trying to bash your company, just trying to make you aware of your mistakes, and let you know that in the future people will not go to wheelsnext.com because if your mistakes, bad service, and misleading information on your site.
WHEELSNEXT.COM TESTIMONIES
1) "i ordered from them a few years back and they are slow with responses. Sure the prices are great but in the long run the pain and anxiety you get from waiting on them is not worth it."
2) "yes wheelsnext.com does blow !!! i ordered sum flat bronze rims back in feb that werent on backorder either. well 2 days later like u i call and find out that they were going to b held up for about a month! i was like u, said the exact same thing, they offered me the evo 5 i got now for the mis comunication. said it would take 3 to 5 days to get them at my door. 4 days later i still havent received them nor a tracking # so im pissed and called these fools up! after bout 1hr of waitin on hold they tell me that they are waitin for enkei to ship them the rims! i told them thats bs u told me u had them in stock at ur fl branch. they guys says opps our mistake! im like u got to b jokin me? he then states i promise u ur rims will b in by next monday(called on a tuesday). tuesday rolls around and bam no rims, they came on a thursday got held up with fedx."
3) "Don't buy from wheelsnext.com here is why:
I recently ordered a set of wheels and tires from WheelsNext on June 2, 2006. I ordered the 19" KONIG UNKNOWN (MACHINED FACE) with Toyo Proxies 265/30/19. Immediately after ordering these wheels the problems began. Upon purchasing these wheels my credit card was charged as usual, in the mean time I found these EXACT same wheels and BETTER tires locally in Phoenix and were IN STOCK for $300.00 cheaper (including tax) and I could have them installed same day. After discussing this matter with the sales person at WheelsNext.com and to cancel my order he convinced me to order them from WheelsNext.com at a discounted price (close but not cheaper than) and being that my order was already in process. According to the sales person, credited would be put back on to my card once the wheels were shipped from WheelsNext.com THIS CREDIT HAS NOT BEEN MADE TO MY CARD TO THIS DAY! Even after writing to the company shortly after the order was shipped from WheelsNext.com.
The next problem that I had was after I mounted the new wheels I was experiencing some vibration at highway speeds in my steering wheel. I took my car to the same local tire shop I was originally going to purchase the wheels at. They mentioned to me that NONE of the 4 tires had been properly balanced which is why I was experiencing vibration in my steering wheel. They then charged me $48.00 to PROPERLY balance the wheels/tires WheelsNext.com should have done "professionally" according to their web site in the first place. With that, one of
the "Konig" logos has fallen off the same wheel that was the most unbalanced according to the tire shop. This was my experience with this company and I will never do business with them again. They still haven't responded to me and I feel ripped off and unappreciated as a customer. I will NEVER recommend this company to anyone including fellow Scion owners on this site."
4) "I had problems with this company as well. First it took forever for them to answer the phone after many many times trying to contact them. Second it was about 3 weeks before they sent the wheels and tires out to me because apparently they were waiting on one wheel to come in. Instead of letting me know, they just let me wait. Then once I got them mounted on the car, the vibration was terrible!!!! I had to pay to have them re balanced and when I did that, the tech who was re balancing them showed me a big scrape on the lip of one of the wheels from someone who didn't put the tire on right. DO NOT BUY FROM THEM! They are awful at their job and customer service. There are way too many good companies to go through so don't get anything from wheelsnext"
5) "yeah same thing here... they told me the tires is gonna be there next week.. after a a week i gave up.. tryed to call them 2 or 3 times....... they're customer service sucks."
6) "Do NOT buy wheels/tires from wheelsnext.com! My horrible experiences with their improfessional sales/customer service/shipping reps
-Purchased 17" ADR Sokudos : Sent wrong color wheels. Ordered gunmetal - got hyperblack, but that was alright becaue I end up liking the wheels better. However, a mistake is a mistake.
-Purchased 18" Velox VX-Nova : My friend got these. Sent 2 tires mounted the wrong way (direction tires) Costed $50 to fix. Wheelsnext.com would not refund that amount to my friend.
-Purchased 19" Axis Mesh : $2099 order my buddy made. Plus $75 to fix their stupid mistake. Order made for a 2003 BMW 3-series. Sent 3 wheels with wrong offset. They would not fit my friend's brand new 3-series right so he had to get spacers ($75) and wheelsnext.com refused to admit their fault nor would they refund or allow him to return the wheels.
-Purchased 17" R-1 GTR-7s: Ordered HYPERBLACK...got gunmetal. Refused to admit it was their sale rep's mistake. Customer service manager told me he'll give me $50 off but would not do anything else. I told him I will refuse to get the package unless I get $100 off because $50 is NOT WORTH the color difference. If I cant then I want them to resend me the correct color wheels. He said if I were to get the correct wheels he will charge me $150 for de-mounting and re-stocking the gunmetal ones that I did NOT order
So....in conclusion their website may look nice and the wheels are great for the price, they will still screw you over with their horrible services and lack of responsibility for their mistakes. "
7) I must warn this story is painful and long! Those offended by terrible customer service should not read! YOU HAVE BEEN WARNED!!! Do not buy from Wheelsnext.com!!!
Part 1:
So let me begin. It all started about 5 weeks ago when i first called wheelsnext.com to price out and purchase a set of wheels for my new FX35. I was quickly helped and pointed in the direction of some 20" Gianelle V5's that the guy told me was black with a 2" mirror polished lip. Excited, the wheels arrived a week later. however this excitement faded when i opened the box to find that the wheels had 1/2" machined lip, not polished. I called back and explained the problem and was told by the sales rep that he never told me about the lip. Thank god i work at a call recording company and have all my calls recorded and saved, so i played them back to the customer service manager. They apologized and said they would swap them out. however, they didn't have any 20's in stock that i liked so i had to upgrade to 22's unless i wanted to wait another 30 days for them to order them. So an increased charge to 22's and an $80 return shipping fee that i graciously decided to pay just to get this over with. Had i decided to cancel the order they would have charged me 10% restocking fee as part of their return policy.
Part 2:
So it would seem that would be the end, and every thing would work out fine...again i was horribly mistaken. I recieved the 22's about 1 1/2 week later and they are awesome. They are exactly what i wanted so i take them to go and be put on and....wrong fitment (Hub size was 1/4 inch too small)!!!! So i call up my rep and yell at him, he begins to say that i am lying and that i should take a picture of how they don't fit. I get irritated and the tire shop guy gets on the phone and starts argueing with this guy. the rep tells me to call back tomorrow and he will go and measure the other set he has to see if what i was saying was correct. Sure enough, i get an appoligetic phone call back saying he made the mistake.
Part 3:
So now what....they tell me that i have to send the wheels back, however this time they will pay the shipping....but what they won't pay for is another $80 i have to shell out to get the rims packaged correctly at UPS. The process is taht they are going to be shipped back, the hub will be bored out bigger, and then shipped back to me. I agree because i have already sunk money into this, and to be fair, the wheels/tires package was $800 cheaper than any other vendor. So back they go...and i hear nothing. 2 weeks goes by and after about 15 messages i finally get through to him and he says he has been really busy. Well the wheels are confirmed on their way back and should be here by Friday.
I just thought i had to share this story because it was sooo unbelievably bad! The best part is I asked him to refund me the $160 i shelled out (should have been more for the inconvienience) and he refused! Since, i have been trying to get ahold of the Owner but they all know me there and no one will patch me through to him. NEVER DO BUSINESS WITH WHEELSNEXT.COM!!!!
sorry for the long story. hope it was worthwhile. I needed a place to vent my frustration. Thanks for listening.
Maybe you should post this on your site so customers know what they are getting themselves into. I don't know how you are endorsed by the BBI.
CLICK TO DONATE & HELP MAKE THIS WONDERFUL SITE OF OURS BETTER! [#] Jul 16, 2008 03:52pm tC_vixen
- Dispatcher138 wrote:
- When I called to order my rims from a different company, They told me they didnt sell those anymore and offered to cut a deal on other rims. So I took that offer. Sucks what happens but backordering does happen.
Obviously, but dont mislead the customer by thinking they are available, only for me to call 3 days later and you tell me there not even backordered, but that you wont have them at all?
CLICK TO DONATE & HELP MAKE THIS WONDERFUL SITE OF OURS BETTER! [#] Jul 16, 2008 03:54pm da_grouch
- Master Mechanic
- tC_vixen wrote:
- Dispatcher138 wrote:
- When I called to order my rims from a different company, They told me they didnt sell those anymore and offered to cut a deal on other rims. So I took that offer. Sucks what happens but backordering does happen.
Obviously, but dont mislead the customer by thinking they are available, only for me to call 3 days later and you tell me there not even backordered, but that you wont have them at all?
i very much agree. thats pretty dirty, it should say on the site that they r backordered if they are!
[#] Jul 16, 2008 03:57pm Dispatcher138
- Master Mechanic
Im not defending them by any means but when you have a huge stock and depending on how many people update the site it could be a couple days before its updated they our backordered. BUT you are correct they shouldve called you like any other wheel place does. As long as you get your refund its all good just go to a diff place.
-Garrett H.
www.teamscionrg.com[#] Jul 16, 2008 04:02pm tC_vixen
Yea, if it were that easy. I cant find these wheels anywhere =(
CLICK TO DONATE & HELP MAKE THIS WONDERFUL SITE OF OURS BETTER! [#] Jul 16, 2008 04:04pm xcessivenoize
- Vehicle Designer
well if you cant find them anywhere could ya show us what ones you were going to get? PLEASE!!! i ve been dying to know
[#] Jul 16, 2008 04:06pm
TOP: Home > Visual / Audio Mods > Wheels & Tires > WHEELSNEXT.COM SUCKS!!!!!!!!!!!!!!!!!!!
Administrator 
Audio Subject Matter Expert 
Auto Subject Matter Expert 
Dealer 
Detailing Subject Matter Expert 
HID Subject Matter Expert 
LED Subject Matter Expert 
New User 
NOS Subject Matter Expert 
Photography Subject Matter Expert 
Site Contributor
©2008 Club Scion tC - Community for Scion tC enthusiasts.